Table of Contents
- The information we collect
- How we use the information we collect
- Where you information is stored
- Your tights to your personal information
- Cookies and similar tracking technologies
- Links to other websites and social networks
- Specific juridiction responsibilities
- Change of purpose
Effective: November 2023
Please read this policy carefully; your privacy and trust are important to us.
Personal Information or Personal Data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
This website, zeenea.com, and other websites ending in Zeenea.com (the “website” or “Site”), regardless of where you visit it from, is operated by Zeenea (the “Company” “we”, “us”, or “our).
Zeenea is committed to complying with the applicable data privacy and security requirements in all jurisdictions in which it operates. In addition, Zeenea is committed to protecting the privacy of individuals (“Website Guests”) who visit or use Zeenea’s website(s). All users, whether Website Guests or Zeenea platform users, are referred to as “User”, “you”, or “your.”
Zeenea strives to adhere to the following principles when it processes Personal Information:
Transparency: Zeenea discloses what information is processed and any Subprocessors used to provide services. Zeenea does not give away, sell, or loan Personal Information to third parties.
Control: Zeenea’s products are designed with security and privacy in mind to ensure you remain in control of your information.
Purpose Limitation: Zeenea processes Personal Information for only the reasons required by the Customers or Users of the Zeenea services. Zeenea only collects what is necessary to fulfill that purpose.
Security: Zeenea takes reasonable and appropriate measures to protect Personal Information.
Individual Rights: Zeenea allows Users of Zeenea services the opportunity to exercise their rights regarding their Personal Information. Therefore, opt-out requests are promptly honored.
We Listen: Zeenea appreciates and listens to your feedback. Maintaining the privacy of your Personal Information is a collaborative effort among Zeenea, our Customers, and our Users.
To the extent that Zeenea is deemed to be a data processor under data privacy laws, this notice fulfills our obligation to provide certain information to third parties whose Personal Information (as defined below) we process in such capacity, as required by the General Data Protection Regulation 2016/679 (GDPR) and other data privacy laws.
Agreement and Affirmative Consent
The Personal Information we hold about you must be accurate and current. Please keep us informed if your Personal Information changes during your relationship.
Processing Activities Covered
- Visit our Zeenea-branded social media sites;
- Visit our physical offices;
- Receive communications from us;
- Communicate with us;
- Use our products and services;
- Register for, attend, or participate in our events, webinars, programs, training, certifications, or contests, either virtually online or in person;
- Are employed by a Customer of our products and services where your information has been shared with us;
- Participate in surveys, research studies, or other similar information collection facilitated by us.
1. The information we collect
We may collect, use, store, and transfer different kinds of Personal Information about you, which we have grouped as follows:
- 1.1. The information you provide us directly if you are required to provide us with information, some of which may identify you. This is particularly the case when you fill in our forms, connect with us by telephone, email, or any other means of communication, or when you report a problem to us, or when you participate in one of our surveys, research studies, promotional offers, games, or contests. This information may include your first name, last name, email address, company, office number, mobile number, and postal address.
- 1.3 How long your information will be kept
- 1.3.1. After the expiry of the applicable retention periods, your Personal Information will be deleted. However, if there is any information that we are unable to delete from our systems, due to technical reasons entirely, we will execute the appropriate action to prevent any further use of such information.
- 1.3.2. The following categories of Personal Information are kept as long as the consent to receive Zeenea news is activated (releases, sponsorship, event organizer, promotion, etc.).
2. How we use the information we collect
In accordance with applicable legislation and with your consent where required, we may use the information you provide to us on our sites for marketing purposes (for example,
(i) to send you our newsletters, (ii) to send you invitations to our events or other communications that may be of interest to you, and (iii) to display targeted advertising on social media platforms or third-party sites).
Opting out – with regard to promotional emails: You may withdraw your consent at any time by (i) unchecking the box in your account, (ii) clicking on the unsubscribe link provided in each of our communications, or (iii) contacting us at firstname.lastname@example.org
3. Where your information is stored
For Customers and Users located within the European Economic Area (EEA), residing in a country that is a member of the European Union (EU), or residing in the United Kingdom (UK) or Switzerland, we store your Personal Information using Cloud Services Providers (CSPs) within the European Union region.
Purpose for Processing Personal Information and Legal Basis on which We Rely
Zeenea collects and processes Personal Information, including, where legally permissible, special categories of Personal Information for the following purposes and the legal basis on which we rely:
|Zeenea website and company-branded social media posts
|Providing our websites and our social media pages
|We process your Personal Information to operate and administer our websites and social media pages to provide you with the content you access and request.
|Improving our websites
|We process your Personal Information to analyze overall trends and help us improve the User experience on our websites.
|Promoting the security of our websites
|We process your Personal Information by tracking the use of our websites and verifying and investigating activity.
|Our legitimate interest in promoting the security and safety of our websites and in protecting our rights and the rights of others
|Displaying personalized advertisements and content
|We process your Personal Information to conduct market research, advertise to you, provide personalized information about us, and provide other customized content based on your website activities and interests.
|Company physical office visitors and in-person events
|Registering physical office visitors
|We process your Personal Information, including visitor registration information and associated non-disclosure and confidentiality information, for security purposes.
|Our legitimate interest in protecting our staff, visitors, confidential information, and our offices against unauthorized access
|Managing event registrations and attendance
|We process your Personal Information to plan and host events and webinars you have registered for and that you attend, including sending related communications to you.
|Ensuring the health and safety of our visitors and employees
|We process your Personal Information, which may include special categories of Personal Data, where legally permitted, during office visits and events to ensure our visitors' and employees' health and safety.
|Consent and explicit consent, or in our legitimate interest, to ensure the health and safety of our employees and visitors where it is necessary
|Sending company-related communications
|We process your Personal Information to send you marketing information, product recommendations, and other non-transactional communications, i.e., marketing newsletters, marketing phone calls, SMS or push notifications, information about our products, news, events, about us, and our partners.
|We process your Personal Information, including recording meetings, following applicable laws and with your consent, for training, quality assurance, and administration purposes. You maintain the right to object, without reason, to a meeting being recorded.
|Handling contact and User support requests
|We process your Personal Information if you fill out a Contact Us or Book a Demo web form, request Customer or User support, or contact us by other means, including but not limited to a phone call.
|Performance of the contract
|Zeenea products and services
|Providing our products and services
|Performance of the contract
|Optimizing the performance of our products and services
|We process your Personal Information to optimize or improve the performance of our products and services.
|Performance of the contract
|Managing our Customer and User accounts
|We process your Personal Information, including usage data, to generally manage Customer and User accounts such as billing and customer relationship management.
|Performance of the contract
|Managing usage and licensing compliance
|Performance of the contract
|Maintaining the security of our systems
|We process your Personal Information, including your usage data, to maintain our security, including detecting, investigating, and preventing suspicious activities, fraud, and cyber-attacks that may affect our services to you.
|Our legitimate interest in promoting the security and safety of Zeenea generally and protecting our rights and the rights of others
|Managing our employee's compensation
|We process your Personal Information, including your usage data, to determine compensation for our employees, such as commission.
|Performance of a contract with our employees
|Performing financial reporting
|We process your Personal Information, including your usage data, for financial reporting.
|Aggregating data for analysis and reporting
|We process your Personal Information, including your usage data, to aggregate this information to ensure that it no longer identifies individuals.
|Our legitimate interest in minimizing the amount of Personal Information processed as part of the processing activities
|Webinars, programs, training, certifications, contests, and promotions
|Managing and participating in webinars, programs, training, certifications, contests, and promotions
We process your Personal Information if you register or participate in webinars, programs, training, certifications, contests, and promotions.
Sometimes, where the training or certification is through your employer, we will share your Personal Information with your employer.
Some webinars, programs, training, certifications, contests, and promotions have additional rules about how we process your Personal Information.
|Other information collection
|If you provide financial information to us, we process your Personal Information to verify that information and to collect payments to the extent that doing so is necessary to complete a transaction and perform our contract with you.
|Performance of a contract
|Administering surveys and conducting research
|We process your Personal Information, including legally-permitted special categories of Personal Information, to meet the objectives of surveys and research and to analyze our compliance with internal policies.
|Participating in the Zeenea community, focused on open-source and API development
|We process your Personal Information, such as your username associated with your Zeenea community account, to host and maintain the community resources for the benefit of its members.
|Complying with legal obligations
|When cooperating with public and government authorities, courts, or regulators, we process your Personal Information, including usage data; following our legal obligations under applicable laws to the extent this requires the processing or disclosing of Personal Information to protect your rights.
If we need to collect and process Personal Information by law or under the contract we have entered into with you, and you fail to provide the Personal Information we request, we may not be able to perform as contracted with you.
We will only retain the information you provide for as long as reasonably as needed to fulfill the purposes for which we collected it and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances, we may anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
International or Cross-Border Transfer of Your Personal Information and Your Express Consent
Given that the Internet operates in a global environment and that transfer of your information is necessary to provide you with requested services, to provide updates, and to respond to your inquiries; using the Internet to collect and process Personal Information necessarily involves the transmission of data on an international, or cross- border, basis. Accordingly, by providing Personal Information and/or communicating with us by email, you acknowledge and expressly consent to our processing and disclosure of your Personal Information in this way.
The Personal Information of Customers or Users located outside the European Union may be transferred outside of each eligible country to the European Union, where our servers are located, and where it will be processed and stored on servers in the European Union region. In addition, the servers and storage we use to provide you services are provided by Cloud services providers, such as Amazon Web Services (AWS). We may, from time to time, add other Cloud service providers. Your Personal Information is stored in one or more of their data centers located in the European Union region.
4. Your rights to your personal information
Under certain circumstances, you have rights under data protection laws concerning your Personal Information. Please see below to find out more about these rights:
- 4.1. Right of Access – You have the right to receive a copy of your Personal Information in our possession.
- 4.2. Right of Deletion – You have the right to request the deletion of your Personal Information.
- 4.3. Right of Opposition – You have the right to request the deletion of your Personal Information.
- 4.4. Right of Rectification – You have the right to request the correction of erroneous or obsolete Personal Information.
- 4.5. Right to Limit – You have the right to limit the processing of your Personal Information.
Please note that this right only applies if (i) you dispute the accuracy of your Personal Information during the period in which we verify its accuracy; (ii) in the event of unlawful processing by us and you request a limitation of their use rather than deletion, (iii) we no longer need the Personal Information for processing purposes, but they are still necessary for you to establish, exercise or defend legal rights; (iv) in the event of the exercise of your right of objection during the verification period as to whether the legitimate grounds we are pursuing prevail over yours.
- 4.6. Right to Complain – You have the right to file a complaint with the competent supervisory authority or to obtain compensation from the competent courts if you consider that we have not respected your rights.
- 4.7. Right to Portability – You have the right to the portability of your information, i.e., the right to receive the Personal Information you have provided us in a structured format, commonly used and readable by the machine, and the right to transmit this information to another controller.
- 4.8 Right to Opt-out – You have the right to opt out of certain disclosures of your Personal Information to third parties.
- 4.9. Right to Open Decision – You have the right not to be subject to a decision based solely on automated processing, including profiling, which may produce legal effects (“Automated Decision-Making”).
- 4.10. Right to Withdraw Consent – You have the right to withdraw your consent at any time (to the extent we base processing on consent) without affecting the lawfulness of the processing based on such consent before its withdrawal.
- 4.11. You also have the right to define guidelines regarding the fate of your Personal Information after your death.
- 4.12. Right to Fair Treatment – You have the right not to be discriminated against for exercising your rights as described above.
Accessing Your Information
Zeenea is committed to maintaining the privacy of our Customers and our customers’ users. We believe that the best way to secure your information is not to gather it in the first place. Therefore, we collect only the personal information we require to provide our services, we do not sell personal information, and we do not disclose personal information to third parties for direct marketing purposes.
To exercise any of the rights set out above, please submit an access request by email at email@example.com
Your Personal Information may be processed in response to your request to exercise your rights. We make every effort to respond to all legitimate requests within one month unless otherwise required by law. We will contact you if additional information is needed to honor your request or verify your identity. Occasionally, it may take us longer than one month to process a request, considering the complexity and number of requests we receive.
7. Specific jurisdiction responsibilities
Our Site is meant for individuals who are the age of majority or older in their jurisdiction. We do not knowingly collect information from children. However, if you believe we have mistakenly or unintentionally collected the Personal Information of a child without the appropriate consent, please contact us using the information below in section 10. Contact
California Privacy Rights; California Do Not Track Disclosures
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclose to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information shared and the names and addresses of all third parties with whom we shared information in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to our Privacy Officer, as listed below in section 10. Contact. We currently do not honor Do Not Track signals.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: firstname.lastname@example.org. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
8. Change of purpose
We will only use your Personal Information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason, and that reason is compatible with the original purpose. If you wish us to explain how the processing for the new purpose is consistent with the original purpose, please contact us.
If we need to use your Personal Information for an unrelated purpose, we will notify you (if we have collected your Personal Information from you directly) or the Customer (if your Personal Information was collected by one of our Customers for purposes of our Services) and we will explain the legal basis which allows us to do so.
Please note that we may process your Personal Information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Zeenea Data Protection Officer
156 boulevard Haussmann
75008 Paris, France
When contacting us, please indicate the country and/or state in which you reside.
Zeenea is committed to working with you to obtain a fair resolution to a concern or complaint about privacy. However, if you believe that we have not been able to assist with your concern or complaint, and you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have the right to submit a complaint with the competent supervisory authority. If you work or reside in a country that is a member of the European Union or that is in the EEA, you may discover the contact details for your appropriate data protection authority on this website.